The Emergency Home Energy Assistance Program (E-HEAP) is administered by the Akron Summit Community Action, Inc .located at 670 W. Exchange St.
E-HEAP assists low-income households that are threatened with a utility shut-off notice or that have run out of bulk fuel, such as oil or propane.
The Winter Crisis Program (WCP) assists low-income households in danger of having their gas or electric utilities disconnected, have already had service disconnected, or those with less than a ten day supply of bulk fuel. Applications for Emergency HEAP will be accepted November through March.
Through the Summer Crisis Program (SCP), assistance is made to eligible households with an electric utility payment. The Summer Crisis Program is available from July through August.
Throughout the year, Akron Summit Community Action, Inc. also enrolls or
re-verifies gas and electric utility customers in the Percentage of Income Payment Plan (PIPP). PIPP is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the monthly household income.